Shipping policies

  1. We are currently only shipping to Canada as of now.

  2. When paying by Credit Card, the package will be shipped to the billing address linked to your account.

  3. When paying by PayPal, the package will be shipped to the "confirmed" address linked to your account.

  4. You must include a complete physical address to ensure that all orders reach their destination. A tracking number is issued for all outgoing orders.

  5. All orders are shipped within 2 business days following the approval of payment.

  6. Free shipping offers are not applicable to all products.

  7. Shipments to Newfoundland, Labrador, Northwest Territories, Nunavut and Yukon Territory are excluded from the Free Shipping Promotion.

  8. Shipping fees are calculated automatically through applications provided by carrier companies. You must create a client profile to know more about their fees on products not covered by their shipping policies.

  9. If parts of your order are unavailable, we will contact you and negociate arrangements depending on the situation.

  10. Musiquegagne.com may not be held liable for any damage incurred during transport.